Shipping Policy

1. Order Processing

All confirmed orders are processed within 1–3 business days. Once shipped, you will receive a tracking ID via email or SMS.

2. Delivery Time

Within Tamil Nadu: 3–5 working days
Other States in India: 5–10 working days
Delivery timelines may vary during festivals or public holidays.

3. Shipping Charges

Free shipping on orders above ₹2,000
₹100 standard charge for orders below ₹2,000

4. International Shipping

Currently, we do not ship internationally.

5. Undelivered Packages

If a package is returned due to an incorrect address or non-availability, re-shipping charges will apply.

6. Damaged Shipment

If the package appears damaged, please take photos and contact us immediately at marketing.sribalajisilk@gmail.com within 24 hours of delivery.